Locked gates, pets in the yard, and property access
We keep gate codes and access notes on your account, and your technician can text you before arriving.
Give us your gate code or access arrangement when you sign up (or anytime after) and we'll keep it on your account. If you'd rather let us in yourself, we'll add a note for the technician to call or text you before arriving. If we ever can't access the property, we'll reschedule the visit rather than skip it. If your dogs have the run of the yard, let us know by 7:00 AM on service day and we'll move the visit to a day that works.